we strive to provide clarity regarding our payment and refund policies for online services such as application fees, registration charges, consultation fees, and other admission-related payments.
1. No Refund Policy
All payments made to SIHS through the online portal are final. Once the payment is processed successfully, it cannot be refunded or canceled under any circumstances.
2. Transaction Failure
In case of a failed transaction where the amount is debited from your bank account but not reflected on our portal, please allow 7–15 working days for automatic reversal to your bank account. If the issue persists, kindly contact your bank.
3. Duplicate Payments
If any user accidentally makes a duplicate payment for the same service, they may contact the SIHS with proper proof and transaction details. The university will examine the case and may process a refund if found valid.
4. Contact for Refund Queries
For any issues related to transactions, you may contact the university accounts or IT department via:
- Email: info@sairaminstitute.com
5. Changes to this Policy
SIHS reserves the right to modify this refund policy at any time. Any such changes will be updated on this page. Users are encouraged to review the policy periodically.